Refund Policy

At Delta Digital, we are committed to providing high-quality products and services that meet your digital investment needs. However, if you are not completely satisfied with your purchase, we offer a 3-day refund policy under the following terms:

Eligibility for Refunds

• Refund requests must be submitted within three (3) business days from the date of purchase.
• The product or service must not have been used in a manner that violates our Terms of Use or any other policies governing the product/service.
• Refunds apply to eligible digital services, subscriptions, and products. Certain non-refundable items (such as custom digital solutions or marketing packages) may be excluded from this policy.

Refund Process

To initiate a refund, please get in contact with our Customer Support team at [email protected] within three (3) business days of your purchase, including your order details and the reason for your refund request.

Upon receipt of your request, we will review your case in alignment with our Privacy Policy and Terms of Use to ensure there has been no breach or misuse of our services.

Approved refunds will be processed within ten (10) business days of the approval notification, and the funds will be returned to your original method of payment.

Refund Exceptions

• Refunds are not available for products or services that have been used, accessed, or downloaded beyond reasonable trial use or in any way that contravenes our Terms of Use.
• If your purchase includes an autorenewal subscription, any subsequent billing charges following the initial 3-day window will not be refunded.

Privacy and Security

Delta Digital is committed to protecting your privacy throughout the refund process. Any personal information collected during the refund request will be handled in accordance with our Privacy Policy. We ensure that all data related to refunds is securely stored and only used for refund-related purposes.

Finality

Refund decisions made by Delta Digital are final and at the sole discretion of the company, in accordance with this policy and our Terms of Use.

If you have any questions regarding our refund policy or need further assistance, please contact our Customer Support team at [email protected].